FAQs

What are your payment methods?

We accept bank transfers & Gcash.

Where are you based?

We are based in Caloocan City, Metro Manila.

I love it but I'm in-love with it. Can I return or exchange the item?

We offer a 7-day return & exchange policy specifically for wrong size and damaged items only. Please ensure the item is returned in its original condition with all tags attached and no signs of wear.

How do I determine the right size for me?

Please refer to our Size Guide, which can be found on each product page. It provides measurements and guidance to help you choose the correct size.

Do you have same business day delivery?

Same Business Day Delivery is available by request. Delivery fees is shouldered by the customer and the fee will be based on your current delivery location. This feature is available only for delivery addresses within Metro Manila & Bulacan areas.

How many days shipping?

Metro Manila: 2-3 days

Luzon: 3-5 days

Visayas: 4-5 days

Mindanao: 4-6 days

What's your partner courier?

We ship through J&T express. For tracking of orders, please log on to J&T Tracking.